Graduate Certificate in Management of Operations (2019 SB GCMOPS)

Dublin City University (MOPSFC)
Key Programme Details
Award

Graduate Certificate in Management of Operations

NFQ Level

9 About NFQ

Delivery Method

Online

Mode

Part Time

ECTS Credits

38

Department

Open Education

General Information
Contact

Nuala Lonergan

Email

msc.openeducation@dcu.ie

Phone

01-7008891

Address

Open Education
National Institute for Digital Learning
Bea Orpen Building
DCU Dublin 9

Role

Programme Chair

Important Dates
Application Deadline

30/08/2019

Start Date

23/09/2019

End Date

31/08/2020

About this Course

This programme focuses on the burgeoning area of Operations Management and aims to upskill candidates in employment, in transition between jobs or re-entering the workforce. More specifically the course materials and delivery methods target people who wish to upskill through the convenience of flexible online study as they seek to develop new knowledge and work-ready skills which will enable them to advance to senior management and leadership roles. The programme is suited to a wide range of sectors crucial to Ireland's knowledge economy, including supply chain, pharma/biopharma, medical devices industry, public sector, logistics, finance, and self-employed practitioners. It is designed for participants to critically reflect and gain fresh insights into Operations Management from across diverse disciplines in various settings.


Students who complete the programme will have a firm foundation in concepts and principles of modern Operations Management. This foundation includes in-depth understanding of the role of operations in eliciting and satisfying the ever-changing needs of diverse stakeholders. A strong theory to practice emphasis will prepare students to lead and implement change. Central to the programme is development of 21st Century Transversal Skills such as critical thinking, problem-solving, interpersonal skills (e.g. teamwork, communication and organizational skills), intrapersonal skills (e.g. self-discipline, perseverance, emotional intelligence, etc.), global citizenship (e.g. openness, tolerance, respect for diversity, intercultural understanding,) and critical digital literacy, including ability to locate, interpret and act on relevant information. Students will also develop a comprehensive understanding of ethical and professional standards relevant to working in a modern international business context. In summary, Assessment will help develop:


Critical digital literacy requiring a research-informed approach to sourcing, evaluating and using information.Evidence of critical, analytical and reflective thinking requiring creative solutions to address new challenges and opportunities. Ability to collaborate with fellow students from a range of backgrounds supporting the development of both soft and transversal skills.Self-regulation and the ability to identify expert sources of advice to help guide key decisions.

Our award-winning flexible online delivery model enables people located anywhere in Ireland to complete this programme. In this respect, the study mode prepares students for today's digital and distributed nature of work. Students digital skills are further enhanced using our virtual learning environment, Loop, through both synchronous and asynchronous interaction. Online tutorials are offered in the evening, during which students can interact with fellow classmates and engage with course materials. To ensure maximum flexibility tutorials are recorded so that students can review or catch up later at their convenience. Students are part of a community of learners supported by a specialist tutor. During their study students are encouraged to critically reflect on their work using our e-portfolio platform, which they can retain after the programme has finished, showcasing their development. To ensure their relevance to the workplace all modules are assessed via continuous assessment. While this is a stand-alone qualification on successful completion of the programme students can apply to complete a Graduate Diploma which in turn can lead on to an M.Sc. qualification (Not funded by Springboard).

Entry Requirements

There are five entry routes to this Programme:
1. A level 8 or higher degree in a relevant discipline (Business, Engineering, Science or Information Technology)

2. Chartered membership of a professional body or institute (Institute of Engineers of Ireland, Institute of Chartered Accountants)

3. A level 7 qualification in a relevant discipline or non-chartered membership of a professional body, along with at least three years of Managerial work experience.

4. A level 8 qualification in a non-relevant discipline along with at least three years of Managerial work experience.

5. Evidence of substantial relevant Managerial work experience.


Applicants will have to submit a C.V. in support of their application and may be requested for interview by the Programme Chair. DCU English Language requirements apply:https://www.dcu.ie/registry/english.shtml

Long Description

This programme focuses on the burgeoning area of Operations Management and aims to upskill candidates in employment, in transition between jobs or re-entering the workforce. More specifically the course materials and delivery methods target people who wish to upskill through the convenience of flexible online study as they seek to develop new knowledge and work-ready skills which will enable them to advance to senior management and leadership roles. The programme is suited to a wide range of sectors crucial to Ireland's knowledge economy, including supply chain, pharma/biopharma, medical devices industry, public sector, logistics, finance, and self-employed practitioners. It is designed for participants to critically reflect and gain fresh insights into Operations Management from across diverse disciplines in various settings.


Students who complete the programme will have a firm foundation in concepts and principles of modern Operations Management. This foundation includes an in-depth understanding of the role of operations in eliciting and satisfying the ever-changing needs of diverse stakeholders. A strong theory to practice emphasis will prepare students to lead and implement change. Central to the programme is development of 21st Century Transversal Skills such as critical thinking, problem-solving, interpersonal skills (e.g. teamwork, communication and organizational skills), intrapersonal skills (e.g. self-discipline, perseverance, emotional intelligence, etc.), global citizenship (e.g. openness, tolerance, respect for diversity, intercultural understanding,) and critical digital literacy, including ability to locate, interpret and act on relevant information. Students will also develop a comprehensive understanding of ethical and professional standards relevant to working in a modern international business context. In summary, Assessment will help develop:


Critical digital literacy requiring a research-informed approach to sourcing, evaluating and using information.Evidence of critical, analytical and reflective thinking requiring creative solutions to address new challenges and opportunities. Ability to collaborate with fellow students from a range of backgrounds supporting the development of both soft and transversal skills.Self-regulation and the ability to identify expert sources of advice to help guide key decisions.

Our award-winning flexible online delivery model enables people located anywhere in Ireland to complete this programme. In this respect, the study mode prepares students for today's digital and distributed nature of work. Students digital skills are further enhanced using our virtual learning environment, Loop, through both synchronous and asynchronous interaction. Online tutorials are offered in the evening, during which students can interact with fellow classmates and engage with course materials. To ensure maximum flexibility tutorials are recorded so that students can review or catch up later at their convenience. Students are part of a community of learners supported by a specialist tutor. During their study students are encouraged to critically reflect on their work using our e-portfolio platform, which they can retain after the programme has finished, showcasing their development. To ensure their relevance to the workplace all modules are assessed via continuous assessment. While this is a stand-alone qualification on successful completion of the programme students can apply to complete a Graduate Diploma which in turn can lead on to an M.Sc. qualification (Not funded by Springboard).
Modules :

Management of Operations - OSC10

This module is the core module of the MSc in Management of Operations programme. It is presented in semester 1. The aims of this module are to provide an in-depth understanding of the role of operations in exceeding customer needs, providing customer satisfaction and to develop a firm foundation in the concepts and principles of modern operations management. This module consists of three elements (Management of Operations, Operations Strategy and Service Management) with one assignment per element.


Project and Change Management - OSC1A

This module consists of three elements with one assignment per element. It is presented in semester 2. In Project Management and Risk Assessment, you are introduced to how key project management principles are applied to project planning, project scheduling, project generation, project feasibility selection, and initiation and project scheduling techniques. In the second element, Managing Change, the different models of change are described and how these assist in understanding and managing resistance to change, building readiness for change and sustaining change. Finally, an elective where you can choose one element from five options, which currently include Enterprise Systems, Supply Chain Management, Business Analysis and Informatics, Social Context of Information and Internet Systems and Transport and Logistics.

OI501 Career Transitions and Success

Preparation for Career Transitioning In this careers focused module you will build on your skills and knowledge in line with the development of your study. You will be given the opportunity to develop the tools to allow you to market yourself and your skills to assist you in developing your employability. Following an introduction to Career and Job Readiness, you will engage in: • Goal setting • Action planning • Development of personal development plan allowing you to plan your future with confidence and flexibility. You will be supported to develop a professional profile to share with prospective employers to signal your interest in via relevant contemporary means such as • Targeted CV development with cover letter • LinkedIn or equivalent online career portfolio development Through engagement with, and research you will learn about relevant areas of the labour market to identify areas of potential employment. You will do this through • Participation in Careers Fairs • An Industry Insights Seminar Series • Self-directed study of Industry community events, including hackathons and meet-ups You will be given the opportunity to work on your personal brand via • Improvement of your presentation/interview skills

Why Choose This Course

This is a well-established programme which is recognized as a stepping stone to career advancement in Operations Management. Contemporary Operations Management demands flexibility, creativity, and pragmatism. This online programme enables students to grow into senior operations management roles in technology-intensive organisations, in the financial sector, in supply chain management, manufacturing or services organisations, in both the public and private sectors. Learners will gain a critical awareness of current opportunities and new insights into operations management in varied environments. They will also develop new flexible, transversal skills in business management and be able to apply these to a wide range of business challenges. The programme is designed to provide graduates of different disciplines with a unique opportunity to develop the hybrid, interdisciplinary knowledge and skills considered essential for modern business development and management. Learners will also develop the range of investigative and analytic skills and techniques required to equip them to assume senior roles within organisations in the public and private sectors.

Career Opportunities

This course opens up opportunities to advance to senior operations management positions. Graduates of this programme tell us how they have grown in confidence as a result of coming to understand the theory underpinning professional practice brought about by their studies. This confidence, together with their increased understanding and knowledge, has helped them to become more strategic and meaningful contributors in the workplace, with the ability to engage at a more senior level. As high-level academic qualifications are becoming increasingly important to organisations' recruitment and promotion policies, this degree will add long-term value to your career.Graduates of this programme are currently employed in manufacturing and service organisations across a wide range of sectors including the financial services, supply chain, pharmaceutical, and electronics industries. Many Graduates are also self-employed.

Delivery Location

A Welcome Day will be held in DCU Glasnevin on Saturday 28th September 2019 where students meet with lecturers, tutors, and other learners. Attendance at the Welcome Day is compulsory.

Delivery Notes

Fully Online. 100% Continual Assessment. No Exams.

Admissions Contact Details
Contact Person

Nuala Lonergan

Address

Open Education
National Institute for Digital Learning
Bea Orpen Building
DCU Dublin 9

Phone

01-7008891

Email

msc.openeducation@dcu.ie

Application Procedures

Applications are submitted through the Springboard Application Website: www.springboardcourses.ie
All applications should include
1) A scanned copy of all relevant academic transcripts( Translate to English if necessary)
2) A CV with telephone contact details for two referees
3) A Personal Statement (~300 words ) detailing your reasons why you think this programme is a good fit for you.
4) For non-native speakers of English, Certification of English competency in accordance with DCU requirements see https://www.dcu.ie/registry/english.shtml

APPLICATIONS WILL NOT BE PROCESSED UNTIL ALL REQUESTED DOCUMENTATION HAS BEEN UPLOADED TO THE SPRINGBOARD WEBSITE. THESE DOCUMENTS SHOULD BE UPLOADED IN ONE FILE.

Decisions of the applications committee are final.

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