Certificate in User Experience (25)

Dublin City University (CUX)
Key Programme Details

Certificate in User Experience

NFQ Level

8 About NFQ

Delivery Method



Part Time

ECTS Credits



Open Education

General Information

Dr Lorraine Delaney






Dublin City University
Bea Orpen Building
Dublin 9.


Programme Chair

Important Dates
Application Deadline


Start Date


End Date


About this Course

This one year, part-time course has been designed to provide participants with an immersive set of modules which explore web related applications to enhance users online experience (UX) and support user interaction (UI) (National Skills Bulletin 2017 p.10).


This course will develop your knowledge and skills and provide you with much sought after expertise in user experience and user interaction. This course is the perfect launch pad for those who wish to pursue a career in Ux and is ideal for those who are unable to attend full-time campus based programmes.

On successful completion of this course you will receive a DCU level 8 Certificate in User Experience.

Entry Requirements

Applicants will be required to meet HEA requirements. In general applicants will already hold a National Framework of Qualifications (NFQ) award at Level 5 or 6 or equivalent.

DCU operates under a number of Admission Principles (see: https://www.dcu.ie/registry/admissionsprinciples.shtml). A key admission principle is that DCU only admits students to academic programmes with which it believes they can successfully engage.

In general, applications to funded programmes, such as Springboard, are over-subscribed and selection criteria must be applied over and above the minimum entry criteria. Such criteria include those we have found predictive of success in the past, for example:
Prior, successfully completed, post-compulsory education at level 6 or 7
Work experience relevant to the field of study

Applicants will be required to submit evidence of prior study together with a personal statement and may be invited to complete some preparatory coursework in order to determine their suitability for this course. Applicants will also be required to evidence their employment status.

Applicants under 23 years of age must meet the minimum entry requirements of the university which are: Irish Leaving Certificate Grade C3 in two Higher Level Subjects and Grade D3 in four Ordinary or Higher Level subjects including Mathematics AND English or Irish, FETAC level 5 or other equivalent. For more detailed information see: http://www4.dcu.ie/registry/entry.shtml.

As this is an online distance education programme, students are required to have on-going access to a computer, related software and a reasonably good internet connection.

Non-native speakers of English must meet the English language entry requirements of the University. See: http://www4.dcu.ie/registry/english.shtml

Long Description

The Certificate in User Experience consists of two subject specific, integrated, 15 credit modules and one, 7.5 credit, Career Transitions and Success module. Areas of study include:

Interaction Design (IxD)
User cognition and design
User effect and design
Design & Use of Interactive Systems

The course will be delivered through engaging teaching and learning methods with a mix of both leading academics and active industry practitioners. The course will be taught primarily online, with tutorials held primarily on weekday evenings through live online classrooms. Course delivery will be augmented with some face to face workshops in Dublin City University on Saturdays. In addition students will attend selected relevant industry events. Modules details are as follows:

Exploring Interaction Design (HS1) 15 credits
Explain, using examples, user-centered design
Carry out usability assessment of interactive systems.
Explain user experience from socio-cultural and ecological perspectives.
Apply knowledge of social and organizational processes to interaction design and evaluation.
Evaluate how Interaction Design mediates a variety of cultural practices (e.g. work, education, making and sustaining friendship, play).
Design a basic experimental and qualitative study.
Communicate ideas orally and in writing

User Experience Design (HS2) 15 credits
User cognition and design
User affect and design
Designing to support user communication
Designing to support users in groups
Designing to support people working in organisations

Career Transitions and Success (O1501)
Goal setting, action planning,
Developing a professional profile
Employability awareness
Navigating the labour market
Interview/presentation skills
Transitioning to an ICT career

Why Choose This Course

The National Skills Bulletin (2017 p. 97) identifies a skills shortage in web design, particularly web related applications ‘focusing on enhancing users’ online experience (UX) and supporting user interaction (UI)’. These skills, which are becoming increasingly important as businesses migrate to online platforms, are developed in the modules on this programme.

Digital design is regarded as one of the three most important design disciplines which Ireland needs to focus on (Winning by Design p. 28), with Interaction Design (IxD) at its core. This course is suitable for those with a passion to exploreinteraction design principles and methods ‘to match people’s needs with what is technologically feasible and what a viable business can convert into consumer value and market opportunity’ (Brown, 2009).

Additionally, given the pace of change in design it is essential for designers to upskill. This course provides existing digital designers with recognised continuous professional development so that they can remain current and add value to whatever sector they engage with.

Career Opportunities

This course will develop your knowledge and skills and provide you with much sought after expertise in user experience and user interaction. This course is the perfect launch pad for those who wish to pursue a career in Ux and is ideal for those who are unable to attend full-time campus based programmes.

Timetable Info

Online tutorials are held on weekday evenings or Saturdays and are normally of 1.5 hours duration.
Face to face tutorials are normally held on Saturdays in DCU and are usually of 2-3 hours duration.

Delivery Location

Online/DCU Campus

Delivery Notes

Online/face to face

Admissions Contact Details
Contact Person

Valerie Farmer/Edel Hester


Bea Orpen Building
Dublin City University
Dublin 9





Application Procedures

This course is free for the unemployed.
For employed applicants the fee is €300.00

Applicants apply through the Springboard Application System.

Former/existing DCU students are required to supply their student ID number in their application.