Certificate in Quality Management, Tools and Techniques in Practice (January 2020)

Institute of Technology, Tralee (TBC)
Key Programme Details

Special Purpose

NFQ Level

7 About NFQ

Delivery Method



Part Time

ECTS Credits



Department of Technology, Engineering and Mathematics

General Information

Mary Stritch




+353 (0)66 7191701


Lifelong Learning Department
Room R101
Business/IT Building
IT Tralee North Campus
Co Kerry


Adult Education Co-ordinator

Important Dates
Application Deadline


Start Date


End Date


About this Course

This course is designed for persons who want to pursue a career in quality engineering and need to develop their knowledge and skills accordingly. An EGFSN report entitled Digital Transformation: Assessing the Impact of Digitalisation on Ireland's Workforce, December 2018 stated that, “Improving productivity is the key foundation of sustainable, longer term wealth creation. Being able to perform core business processes faster, with higher quality and at a lower cost, is the desire of every business.” The high technology manufacturing sector is particularly singled out as being critical to economic recovery. Aligned to this growth potential is the identified need to increase efficiency through measures such as the implementation of lean manufacturing and quality assurance methods. Improved performance in these areas will not only enhance profitability but improve performance in areas such as international competitiveness and statutory compliance, items which are clearly identified as critical aspects of skills development within the report.

The tools, techniques and skills addressed in this course can also transfer among several other areas of identified economic growth potential including green business, waste management and the food and beverage manufacturing sector. This course has been designed in consultation with industrial partners in the region who are associated with IT Tralee programmes in manufacturing engineering management, production engineering and mechanical and mechatronic engineering. Quality management skills and experience have been singled out as having high potential for upskillingamong prospective and existing staff in order to produce gains for the companies.

Entry Requirements

Applicants must hold a NFQ level 6 higher certificate or equivalent qualification in a related area. The Institute’s policy in relation to recognition of prior learning (RPL) also applies.

Long Description

The modules to be completed as part of this programme will include:

Quality Management and Lean Techniques;
Statistics for Quality;
Project 1;
Quality Standards and Auditing;
Six Sigma Tools;
Project 2.

Why Choose This Course

What our student's say:

"I have worked in the area of quality in the medical device and pharmaceutical industries for over 20 years. With the huge growth in these areas, the demand for people with skills in quality has never been so high. I wanted to address gaps in my education but worried that as a fulltime working mom, I wouldn’t have the time to do so. Completing the Quality Management and Lean Techniques Springboard course was the best decision I ever made. The course content contained all areas where I needed upskilling and the lecturers could not have been more helpful. Yes, it was tough going when you are working full-time but it was totally worth it. It’s never too late to learn something new. Go for it!"

Career Opportunities

On completion of this special purpose award, the graduate will be able to:

Select and utilise the most appropriate methodologies and lean techniques for planning, process improvement and problem solving, analysis and evaluation, based on sound evidence and be able to contribute to continuous improvement of products and processes;

Utitise Minitab to perform Statistical Process Control, Capability studies, Gauge R and R, Pareto;
Establish comprehensive reporting and analysis systems for measuring a company's quatity performance and for management review;

Drive and implement company wide Corrective Action, Preventive Action (CAP) programmes/error proofing programmes, process and design FMEA;

Participate as a key member and leader of teams engaged in quality programmes;

Design and develop the necessary quality documentation, including manuals, procedures, quality plans, quality audit planning and documentation;

Apply both general management and project management principles and methods to quality improvement projects.

Timetable Info

This programme will be delivered online part-time from January 2020 to August 2020.

Online classes: - Provisional Schedule
Monday 7pm - 9pm
Wednesday 7pm - 8pm
Thursday 7pm - 9pm

All students will be required to attend for registration/orientation. For courses starting in January this will take place on Friday, 10th January 2020.
For courses starting in January, classes will commence the week beginning Monday, 20th January 2020.

Please note students may be required to attend in person on campus to sit end of semester examinations.

Delivery Location


Delivery Notes


Admissions Contact Details
Contact Person

Mary Stritch


Lifelong Learning Department
Room R101
Business/IT Building
IT Tralee North Campus
Co Kerry


+353 66 7191701



Application Procedures

Apply online at www.springboardcourses.ie

All applicants must submit copies of previous relevant qualifications obtained OTHERWISE applications will not be considered.

Closing date for application to this programme is Thursday 2nd January. Places will be filled by appropriately qualified applicants on a first come, first served basis, therefore early application is advised.

Fees do not apply to applicants who meet the criteria under the Springboard+ initiative. However, for employed applicants the HEA will pay 90% of the programme fee, the remaining 10% (€170.50) will be collected before registration.