Certificate in Operator Development (Pharma Manufacturing) (Certificate in Operator Development (Pharma Manufacturing))

University College Cork (COD)
Key Programme Details


NFQ Level

Level 7 About NFQ

Delivery Method



Part Time

ECTS Credits



Adult Continuing Education

General Information

Lorna Moloney






Adult Continuing Education,
University College Cork,
The Laurels,
Western Road,



UCC Springboard+ Programme Coordinator

Important Dates
Application Deadline


Start Date


End Date


About this Course

The Certificate in Operator Development (Pharma Manufacturing) provides essential knowledge and skill development for the role of operator in a pharma manufacturing environment. Tailored specifically for those currently in or seeking operator roles, the programme aims to equip participants with the skills demanded by pharma facilities in Ireland today.

The programme supports the adoption of new and enhanced approaches for students to optimise performance and impact onsite. For those hoping to return to the workplace in the role of operator, the programme offers participants the chance to become familiar with key workplace concepts, terminology and procedures while being supported in actively planning and preparing for their future careers within the sector. Therefore the programme offers transferability of knowledge and skills across operator roles and sites within the Pharma sector.

Entry Requirements

Candidates must be at least 21 years of age by the 1 January of the year of application AND hold Leaving Certificate/FETAC Level 5 qualification or equivalent (e.g. relevant work experience.)

English Language Requirement: All applicants whose first language is not English must have attained IELTS Level 6 or the equivalent TOEFL score.

Places are limited and will be awarded on a competitive basis.Candidates may be invited to interview by the programme team to assess their suitability for the programme.

Long Description

The Certificate in Operator Development (Pharma Manufacturing) provides a complementary set of modules which allow the student to explore topics such as personal effectiveness, communication skills, motivation, delivering constructive feedback, following standard operating procedures, as well as more technical areas such as pharmaceutical unit operations, workplace health and safety systems, supply chain management, risk management, cleanroom operations, quality and cGMP compliance systems.

Students will complete 30 credits as follows:
* Personal Effectiveness : Offers opportunity to explore effectiveness of key interpersonal skills
* Technical Effectiveness I (Health, Safety & Environment): Introduction to key concepts related to health, safety & environment in the workplace
* Technical Effectiveness II (Pharma Manufacturing) : Introduction to processes & operations within tableting/manufacturing environment
* Introduction to Supply Chain Management: Introduce the main components of supply chains and the key factors that impact on supply chain management

Based on continuous assessment methodologies, the programme uses both a case study approach and work-based projects to allow students gain experience in applying theories and concepts in the workplace. The practical nature of the programme delivery therefore ensures that learning can be applied with immediate effect.

***Please note that places are limited and will be awarded on a competitive basis. This course may be closed prior to the application deadline if all places are filled early.***

Career Opportunities

A dedicated UCC EMPLOYABILITY AND WORK PLACEMENT COACH will work with the students and provide a tiered approach to supporting the participants with the development of their job readiness and their transition into employment. The activities of the Coach will be structured to meet the differing needs of the 3 categories of eligible applicants for the 2020 Springboard+ call: those unemployed and previously self-employed; returners; and those in employment. Main activities will include:

1. ONE-TO-ONE CAREER COACHING to formulate Individual CAREER ACTION PLANS leading to employment: Individual career coaching will be provided for each participant to reflect on:
* Where they are now in their careers;
* Where they want to be;
* Strategies for gaining employment on completion of their Springboard+ course.
These individual coaching sessions will be customised to the needs of the student within the three categories of Springboard+ 2020 applicants.

2. JOB READINESS WORKSHOPS to complement individual coaching sessions will be built into the programme as outlined below:
* Positioning oneself for job readiness (4 workshops): Setting realistic career objectives; Understanding strengths and skills; Learning from successful role models; Developing a career management strategy.
* Moving forward into a job (4 workshops): Taking action by developing career goals and implementing them;
* Creative job-hunting both on-line and off-line; Written applications, CVs and interview preparation and Implementing career plans.
* Small Group Workplace skills training will also be delivered to help individuals with barriers to employment to gain confidence, develop the people skills and the insights needed to transition to the world of work.

3. Participants will be given the opportunity to MEET EMPLOYERS by:
* Attending UCC organised recruitment fairs, jobs roadshows and other events where employers will be invited on campus to meet students;
*Attending employer-led events on building workplace competencies.
*Meet with employers for informational interviews.

Timetable Info

* Lectures will be scheduled Wednesday evenings (6.30-9.30pm) from end September 2020 to June 2021.
* A small number of Saturday workshops will also be delivered throughout the programme.

Delivery Location

UCC & Online

Delivery Notes

* Given the current public health advice around social distancing, this programme will likely be delivered in a blended manner comprising live online classes, online recordings, and face-to-face teaching where possible.

Admissions Contact Details
Contact Person

Lorna Moloney





RPL Information

RPL may be used by Springboard participants applying to this course to gain admission to the programme where an applicant many not otherwise reach the standard educational qualification entry requirements.

Application Procedures

Apply online at www.springboardcourses.ie.

Candidates are advised to apply early as high demand is anticipated and places are limited.

Applications will NOT be assessed until all supporting documentation has been received. Please ensure that you have the following documentation available at the time of application:

* Copies of transcripts and parchments for any previous relevant educational qualifications

* Current CV

* References where applicable

* Application Statement (In 500 words or less, please state why you wish to study this programme at University College Cork and explain how you meet the programme entry requirements).

* Copy of IELTS/TOEFL certificate for non-native English speakers

PLEASE NOTE: Documents must be combined into one zip file and uploaded. Uploading of multiple documents is currently not facilitated.


No fee applicable for jobseekers (unemployed and formerly self-employed) and returners (homemakers, carers, etc.).

Fee applicable for those currently in employment - €200. This fee will be collected by UCC prior to the commencement of the course.

**Please note that this course may be closed prior to the application deadline if all places are filled**