Higher Diploma in Global Software Sales, Support, and Localisation (Higher Diploma in Global Software Sales, Support, and Localisation)

University College Cork (TBC)
Key Programme Details
Award

Higher Diploma in Global Software Sales, Support, and Localisation

NFQ Level

Level 8 About NFQ

Delivery Method

Blended

Mode

Full Time

ECTS Credits

60

Department

School of Languages, Literatures and Cultures & Department of Business Information Systems

General Information
Contact

Dr. Patrick Crowley, Head of the School of Languages, Literatures and Cultures

Email

p.crowley@ucc.ie

Phone

Email queries

Address

School of Languages, Literatures and Cultures,
O’Rahilly Building,
College Road,
University College Cork,
Cork.

Role

Programme Co-Director

Important Dates
Application Deadline

01/09/2020

Start Date

28/09/2020

End Date

31/08/2021

About this Course

Do you hold a graduate degree in Chinese, French, German, Italian, Japanese, Korean, Portuguese, Spanish or in English (if you are a non-native speaker of English)? Are you interested in advancing your career opportunities in multilingual global software and technology companies?

Then the Higher Diploma in Global Software Sales, Support, and Localisation is just for you! Our exciting new Higher Diploma course (QQI/NFQ Level 8) will strengthen your existing language skills and will help you to develop competencies in relation to the ICT, software sales, technical support and localisation skills which are necessary for managing global relationships in the ICT sector. We will also provide you with the intercultural communication skills necessary for the global world of work.

Objectives

The Higher Diploma in Global Software Sales, Support, and Localisation will enable graduates to:

(1) develop skills and demonstrate knowledge of technology and software sales,
(2) develop skills and demonstrate knowledge of technology and software localisation,
(3) develop skills and demonstrate knowledge of technology and software support,
(4) develop the skills to negotiate a global workplace where intercultural competencies are required,
(5) reinforce and make “work ready” their existing language competencies of graduates, including the capacity to undertake independent research in the target language,
(6) develop and apply problem solving skills to real world problems, through student work supported by both industry and UCC staff.

Entry Requirements

Applicants must have:

• A minimum Second Class Honours Grade 2 in a primary honours degree (NFQ, L8) in one of the following languages: Chinese, French, German, Italian, Japanese, Korean, Portuguese, or Spanish

AND

• Second Class Honours Grade 1 (CEFR language level of B2.2/C1) in their final year language module.
For the purposes of this programme B2.2 will be deemed equivalent to a 2.1 result in the graduate’s final year language module.

Applicants who are native speakers of one of the above listed languages and have a primary degree in English may also apply.

In the event of competition for places, graduates will be selected on the basis of language module results in the final year of their degree.

A quota will be allocated to applicants who do not meet these entry requirements. These applicants will be considered under Recognition of Prior Learning and assessed on the following factors:
• Academic achievement
• Prior Work Experience
• Letter of Reference
• Personal Statement

All applicants whose first language is not English must provide evidence of English language proficiency: See requirements here: https://www.ucc.ie/en/study/comparison/english/postgraduate/

Long Description

Do you hold a graduate degree in Chinese, French, German, Italian, Japanese, Korean, Portuguese, Spanish or in English (if you are a non-native speaker of English)? Are you interested in advancing your career opportunities in multilingual global software and technology companies?

Then the Higher Diploma in Global Software Sales, Support, and Localisation is just for you! Our exciting new Higher Diploma course (QQI/NFQ Level 8) will strengthen your existing language skills and will help you to develop competencies in relation to the ICT, software sales, technical support and localisation skills which are necessary for managing global relationships in the ICT sector. We will also provide you with the intercultural communication skills necessary for the global world of work.

This diploma is delivered in a blended format that combines online teaching and face-to-face workshops and classes that will train you in areas essential to the industry such as the fundamentals of IT and software and supporting technology users. Innovative and challenging, this bespoke diploma also includes project experience with specialist software companies that will be industry-mentored.

Apply for the Higher Diploma in Global Software Sales, Support, and Localisation at UCC and open the door to a career that combines your language skills with emerging technologies and markets.

Why Choose This Course

This programme is designed for high-achieving language graduates who wish to work in global software and technology sales and support sectors. Global software and technology industries are a rapidly expanding sector within the Irish and EU economy. This conversion course offers language graduates the opportunity to upskill for, and to gain experience in, this dynamic and expanding sector. The programme offers a unique combination of advanced language skills and IT sales and support training, as well as the chance to build relevant skills solving real world problems.

Career Opportunities

What are the employment opportunities in this field?
The HDip in Global Software Sales, Support, and Localisation specifically addresses the need highlighted by employer reports for language skills in the ICT sector, as well as those identified in Gobal Ireland: Ireland’s Global Footprint to 2025. Graduates of the HDip can expect to find their acquired ICT and language skills in demand across roles such as:
• Technology and Software Sales, Account Management, and Sales Engineering
• Technology and Software Localisation and Translation,
• Technology and Software Post-Sales Support, Customer Support, and Technical Support

Timetable Info

The timetable for this programme has not been finalised. Further details will be included as soon as possible.

Teaching in 2020/21 will take the form of a hybrid model that will combine online teaching with face-to-face teaching (where possible). UCC is committed to as much face-to-face teaching as public health requirements allow. All teaching is likely to go fully online should there be a second wave of the COVID19 pandemic. Students can expect up to 10 hours of lectures per week during semester 1 and semester 2

Delivery Location

UCC Campus and online.

Delivery Notes

Given the current public health advice related to physical distancing, this programme will likely be delivered in a blended manner comprising live online classes, online recordings, and face-to-face teaching where possible.

Admissions Contact Details
Contact Person

Lorna Moloney

Address

HCI Applications
Graduate Studies Office
University College Cork
College Road Cork.

Phone

087-6931100

Email

hci@ucc.ie

RPL Information

RPL may be used by HCI participants applying to this course to gain admission to the programme where an applicant many not otherwise reach the standard educational qualification entry requirements, with applications assessed on the following factors: Academic achievement, Prior Work Experience, Letter of Reference and Personal Statement.

Application Procedures

Apply online at www.springboardcourses.ie.

Candidates are advised to apply early as high demand is anticipated and places are limited.

Applications will NOT be assessed until all supporting documentation has been received. Please ensure that you have the documentation below available at the time of application. Documents must be combined into one zip file and uploaded. Uploading of multiple documents is currently not facilitated.

For mainstream applications, you will need:
* Copies of transcripts and parchments for any previous relevant educational qualifications
* Personal / Motivation Statement - In 300 words or less, please state:
1) Why you wish to study this programme at University College Cork
2) How you meet the programme entry requirements.
* Current CV
* Copy of IELTS/TOEFL certificate for non-native English speakers

For applications considered under Recognition of Prior Learning (RPL), you will need:
* Copies of transcripts and parchments for any previous relevant educational qualifications
* Current CV
* References where applicable
* Personal / Motivation Statement - In 500 words or less, please state:
1) Why you wish to study this programme at University College Cork
2) How you meet the programme entry requirements.
* Copy of IELTS/TOEFL certificate for non-native English speakers